The three-storey residence offers a safe and supportive home for seniors who can no longer live independently due to physical or cognitive issues. The residence separates into seven distinct neighbourhoods, each with its own dining, activity, and family areas. One neighborhood being a Behavioral Support Transition Neighborhood, are for those who need more support in a secure neighborhood.

Valleyhaven surrounds a beautiful courtyard with various outdoor covered spaces and gardening plots. Every resident enjoys their own spacious private room, furnished with a single bed, wardrobe, chest of drawers, and nightstand. The staff offers a wide range of activities, recreation, and sensory programs to enrich the quality of life. The government subsidizes all rooms.